When will AccessDCB Change?
Tuesday September 29th at 8:00 am.
What will change?
The prompts - view here
The telephone number will be the same.
800.631.0DCB or 800.631.0322
Will I have the same functions?
Yes, you will be able to inquire as to your account balance, your last six transactions, and much more.
If you want to make transfers from one account to another, please contact customer care at 740.657.7200 to setup the transfer function.
Will the new AccessDCB be available 24/7?
Yes, the new AccessDCB will be available 24 hours a day, 7 days a week.
Will I have to enroll if I am an existing customer?
The new AccessDCB will require you to create your new PIN Number.
Will my old PIN number work?
No, our enhanced security requires a PIN number with a minimum of 6 digits.
If I have questions, who do I contact?
Customer Care at 740.657.7200.
What accounts will I have access to?
Primary account holders will have automatic access.
Secondary account holders will need to contact customer care at 740.657.7200 for access.
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